I received a request from an Impact Loop reader about how to best approach a situation where a team member does not accept the feedback you offer when you are their manager or leader. It is never an easy situation so here are some ideas to consider -
We did everything that was suggested (including written feedback & summaries of meetings) and the person still would not acknowledge there was a problem despite specific examples.
It sounds like you did everything you could... sometimes a rejection of feedback or a refusal to adjust behaviours reflects someone who is unwilling to change and therefore may not be best fit within a team and may need to move on... All the best with it.
I’d be interested in hearing more about giving feedback up the line versus down.
We did everything that was suggested (including written feedback & summaries of meetings) and the person still would not acknowledge there was a problem despite specific examples.
At a loss as to what to do differently
It sounds like you did everything you could... sometimes a rejection of feedback or a refusal to adjust behaviours reflects someone who is unwilling to change and therefore may not be best fit within a team and may need to move on... All the best with it.